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Chapter 7: Laptops

• 7.0 Laptops
  • 7.0.1 Introduction
    • 7.0.1.1 Introduction
• 7.1 Laptop Components
  • 7.1.1 Laptop Components
    • 7.1.1.1 External Features Unique to Laptops
    • 7.1.1.2 Common Input Devices and LEDs in Laptops
    • 7.1.1.3 Internal Components
    • 7.1.1.4 Special Function Keys
    • 7.1.1.5 Docking Station versus Port Replicator
    • 7.1.1.6 Worksheet - Research Docking Stations
• 7.2 Laptop Display Components
  • 7.2.1 Comparing Display Types
    • 7.2.1.1 LCD, LED, OLED, and Plasma Monitors
  • 7.2.2 Internal Components
    • 7.2.2.1 Backlights and Inverters
    • 7.2.2.2 Wi-Fi Antenna Connectors
• 7.3 Laptop Power
  • 7.3.1 Power Settings
    • 7.3.1.1 Power Management
    • 7.3.1.2 Managing ACPI Settings in the BIOS
    • 7.3.1.3 Worksheet - Match ACPI Standards
    • 7.3.1.4 Managing Laptop Power Options
• 7.4 Laptop Wireless Communication Technologies
  • 7.4.1 Features and OS Configuration
    • 7.4.1.1 Bluetooth
    • 7.4.1.2 Infrared
    • 7.4.1.3 Cellular WAN
    • 7.4.1.4 Wi-Fi
• 7.5 Laptop Hardware and Component Installation and Configuration
  • 7.5.1 Expansion Options
    • 7.5.1.1 Expansion Cards
    • 7.5.1.2 Flash Memory
    • 7.5.1.3 SODIMM Memory
    • 7.5.1.4 Worksheet - Laptop RAM
  • 7.5.2 Replacing Hardware Devices
    • 7.5.2.1 Overview of Hardware Replacement
    • 7.5.2.2 Power
    • 7.5.2.3 Worksheet - Laptop Batteries
    • 7.5.2.4 Keyboard, Touchpad, and Screen
    • 7.5.2.5 Worksheet - Laptop Screens
    • 7.5.2.6 Hard Drive and Optical Drive
    • 7.5.2.7 Worksheet - Laptop Hard Drives
    • 7.5.2.8 Wireless Card
    • 7.5.2.9 Speakers
    • 7.5.2.10 CPU
    • 7.5.2.11 System Board
    • 7.5.2.12 Plastics
    • 7.5.2.13 Worksheet - Build a Specialized Laptop
• 7.6 Preventive Maintenance Techniques for Laptops
  • 7.6.1 Scheduled Maintenance for Laptops
    • 7.6.1.1 Scheduling Maintenance
    • 7.6.1.2 Cleaning Procedures
• 7.7 Basic Troubleshooting Process for Laptops
  • 7.7.1 Applying the Troubleshooting Process to Laptops
    • 7.7.1.1 Identify the Problem
    • 7.7.1.2 Establish a Theory of Probable Cause
    • 7.7.1.3 Test the Theory to Determine Cause
    • 7.7.1.4 Establish a Plan of Action to Resolve the Problem and Implement the Solution
    • 7.7.1.5 Verify Full System Functionality and Implement Preventative Measures
    • 7.7.1.6 Document Findings, Actions, and Outcomes
  • 7.7.2 Common Problems and Solutions for Laptops
    • 7.7.2.1 Identify Common Problems and Solutions
    • 7.7.2.2 Worksheet - Research Laptop Problems
    • 7.7.2.3 Worksheet - Gather Information from the Customer
    • 7.7.2.4 Worksheet - Investigating Support Websites and Repair Companies
• 7.8 Laptops
  • 7.8.1 Summary
    • 7.8.1.1 Summary

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