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Chapter 4: Overview of Preventive Maintenance

• 4.0 Overview of Preventive Maintenance
  • 4.0.1 Introduction
    • 4.0.1.1 Introduction
• 4.1 Preventive Maintenance
  • 4.1.1 PC Preventive Maintenance Overview
    • 4.1.1.1 Benefits of Preventive Maintenance
    • 4.1.1.2 Preventive Maintenance Tasks
    • 4.1.1.3 Clean the Case and Internal Components
    • 4.1.1.4 Inspect Internal Components
    • 4.1.1.5 Environmental Concerns
• 4.2 Troubleshooting Process
  • 4.2.1 Troubleshooting Process Steps
    • 4.2.1.1 Introduction to Troubleshooting
    • 4.2.1.2 Identify the Problem
    • 4.2.1.3 Establish a Theory of Probable Cause
    • 4.2.1.4 Test the Theory to Determine Cause
    • 4.2.1.5 Establish a Plan of Action to Resolve the Problem and Implement the Solution
    • 4.2.1.6 Verify Full System Functionality and, If Applicable, Implement Preventive Measures
    • 4.2.1.7 Document Findings, Actions, and Outcomes
  • 4.2.2 Common Problems and Solutions for PCs
    • 4.2.2.1 PC Common Problems and Solutions
• 4.3 Overview of Preventive Maintenance and Troubleshooting
  • 4.3.1 Summary
    • 4.3.1.1 Summary

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